top of page

CCM Marketing

Chronic Care Management Marketing 

L2uMA is a leading healthcare solutions provider offering OMNI channel chronic care management (CCM) marketing services to help you reach and engage patients with chronic conditions. We understand the unique challenges and opportunities associated with marketing CCM programs and we are committed to helping you achieve your desired outcomes insuring seamless patient experiences across various touchpoints.  Our approach empowers chronic care providers to cultivate deeper patient relationships, drive treatment adherence and achieve superior health outcomes.

Chronic care management providers can leverage our omni channel marketing to enhance patient outcomes, improve patient satisfaction and strengthen their brand reputation regardless of the channel or device used. This means that customers should be able to interact with a brand in a consistent and personalized way, whether they are browsing a website, using a mobile app, calling customer service or visiting a physical store.


Our CCM (Chronic Care Management)
Marketing Services

L2uMA provides a wide range of CCM marketing services tailored to the specific needs of your practice or organization. Our services include:

CCM Marketing Plan Development

 We work closely with you to develop a comprehensive CCM marketing plan that aligns with your overall business goals and objectives.

CCM Marketing Materials Creation

Our team of experienced marketing professionals creates engaging and informative marketing materials, including brochures, flyers, website content and social media posts.

CCM Marketing Campaign Implementation

We implement effective marketing campaigns across various channels, including digital marketing, social media marketing and print advertising to reach your target audience effectively.

CCM Patient Education and Outreach

We develop and distribute informative materials that educate patients about CCM programs, their benefits and how to enroll.

CCM Data Analytics and Reporting

 We provide comprehensive data analysis and reporting to track the performance of your CCM marketing campaigns and identify areas for improvement.

Real-time Campaign Optimization

We implement real-time campaign optimization techniques to adapt your strategies based on data insights and market trends.

Targeted Patient Segmentation

We identify and target specific patient segments based on their chronic conditions, demographics, and healthcare needs to ensure personalized messaging.

CCM Marketing ROI Measurement

We measure the return on investment (ROI) of your CCM marketing campaigns to assess their effectiveness and justify your marketing investment.

CCM Marketing Benchmarking

We compare your CCM marketing performance against industry benchmarks to identify areas for improvement and stay ahead of the competition.

CCM Marketing Strategy Development

We help you develop long-term CCM marketing strategies that align with your organizational goals and future plans.

CCM Marketing Channels include but are not limited to:
  • Branding
  • Content Marketing
  • Digital / Online Marketing
  • Direct Mail
  • Local
  • Print Marketing
  • Outbound
  • Search Engine Marketing (SEO - PPC)
  • Social Media Marketing
  • Television and Radio
  • Website Design & Development
  • ASMR creation

Chronic Care Management Marketing services and prices are based on the complexity of the campaign.
"No one size fits all"

Are you ready to revolutionize chronic care management and make a profound impact in the lives of your patients? Contact L2uMA today, and let us craft a powerful marketing strategy that elevates your brand, drives patient engagement, and transforms healthcare delivery. Together, we can create a future where chronic conditions no longer define lives but are effectively managed and overcome.

Man on Wheelchair

What is Chronic Care Management?

Chronic Care Management (CCM) is a healthcare service designed to support and manage the ongoing care of patients with chronic conditions. Chronic conditions are long-term health conditions such as diabetes, hypertension, heart disease, asthma, and arthritis, among others that require ongoing monitoring, treatment, and management.

CCM aims to improve the quality of care for individuals with chronic conditions by providing comprehensive, coordinated, and proactive support. It involves a team-based approach where healthcare providers collaborate with patients to develop personalized care plans and ensure that patients receive the necessary medical attention, education, and resources to effectively manage their conditions.

Key elements of Chronic Care Management may include:

Care Coordination: Healthcare providers coordinate and manage care across different healthcare settings, ensuring that patients receive the necessary services, medications, and treatments.

Regular Monitoring: Patients' health is closely monitored through periodic check-ins, assessments, and evaluations. This may involve reviewing and tracking vital signs, symptoms, medication adherence, and overall progress.

Medication Management: Healthcare providers review and optimize medication regimens, ensuring that patients take their medications as prescribed and addressing any concerns or side effects.

Patient Education and Support: Patients receive education and guidance on managing their chronic conditions, adopting healthy lifestyle behaviors, and understanding their treatment plans. They are empowered with the knowledge and skills to actively participate in their own care.

Communication and Collaboration: Effective communication between patients, caregivers, and healthcare providers is essential in CCM. Regular communication channels are established to address concerns, answer questions, and provide support.

Electronic Health Records (EHR) Integration: CCM often involves the integration of patient data into electronic health records, allowing healthcare providers to have a comprehensive view of the patient's medical history and track progress over time.

The goal of Chronic Care Management is to improve patient outcomes, enhance patient satisfaction, and reduce healthcare costs by proactively managing chronic conditions and preventing complications. By providing ongoing support and engaging patients in their own care, CCM aims to optimize treatment outcomes, promote self-management, and improve the overall quality of life for individuals with chronic conditions.

It's important to note that CCM services are typically reimbursable through Medicare and some private insurance plans, recognizing the value and importance of managing chronic conditions effectively to improve patient well-being and reduce healthcare utilization.

Types of Chronic Care Management

There are various types of Chronic Care Management (CCM) programs and models that can be implemented in medical practices. Here are some common types of CCM:

Traditional CCM:

This is the standard model of CCM, which involves providing comprehensive care management and coordination for patients with chronic conditions. It includes services such as regular check-ins, medication management, care planning, and coordination with other healthcare providers involved in the patient's care.

Remote Patient Monitoring (RPM):

RPM utilizes technology to remotely monitor patients' health parameters and collect data outside of traditional office visits. It involves the use of devices like wearable sensors, smart devices, or mobile apps to track vital signs, symptoms, or medication adherence. The collected data is then transmitted to healthcare providers for review and intervention as necessary. RPM

Telehealth-based CCM:

This model leverages telehealth technologies to provide care management remotely. It involves virtual visits, video conferencing, and secure messaging platforms to communicate with patients and provide ongoing support, education, and care coordination. Telehealth-based CCM can enhance access to care, especially for patients in remote areas or with limited mobility.

Collaborative Care Models:

These models involve interdisciplinary collaboration between various healthcare professionals to provide comprehensive care for patients with chronic conditions. It typically includes primary care physicians, specialists, nurses, care coordinators, pharmacists, and behavioral health professionals working together to address different aspects of a patient's health needs.

Condition-Specific CCM:

Some CCM programs focus on specific chronic conditions, such as diabetes, hypertension, heart disease, or chronic obstructive pulmonary disease (COPD). These programs tailor the care management strategies and interventions to the unique needs of patients with a specific condition, providing targeted education, monitoring, and support.

Transition Care Management (TCM):

TCM is a type of CCM that focuses on managing patients during transitions between different healthcare settings, such as hospital to home or hospital to skilled nursing facility. It involves coordination of care, medication reconciliation, discharge planning, and post-discharge follow-up to ensure a smooth transition and prevent complications.

Pros and Cons of Chronic Care Management (CCM) for a medical practice


Revenue generation: CCM services are reimbursable by Medicare and some private insurances. Implementing CCM allows medical practices to generate additional revenue streams, which can contribute to financial stability and sustainability.

Improved patient outcomes: CCM focuses on proactive and coordinated care for patients with chronic conditions. By providing regular monitoring, care coordination, and medication management, medical practices can help prevent complications, reduce hospitalizations, and improve overall health outcomes for their patients.

Enhanced patient engagement: CCM involves ongoing communication and engagement with patients outside of traditional office visits. This level of engagement can empower patients to take a more active role in their own healthcare, leading to better adherence to treatment plans and healthier lifestyle choices.

Care coordination and collaboration: CCM promotes collaboration among various healthcare providers involved in a patient's care. It facilitates communication and coordination between primary care physicians, specialists, pharmacists, and other professionals, ensuring that patients receive comprehensive and well-coordinated care.

Prevention and early intervention: CCM emphasizes preventive care and early intervention strategies. By regularly monitoring patients and identifying potential issues or changes in their condition, medical practices can intervene early, preventing complications and reducing healthcare costs in the long run.


Administrative burden: Implementing CCM requires administrative work, such as documenting and reporting patient data, creating care plans, and coordinating with other healthcare providers. This additional administrative workload can strain practice resources and may require dedicated staff or additional training.

Technology and infrastructure requirements: CCM often relies on the use of remote monitoring tools, telehealth platforms, and electronic health records (EHR) systems. Medical practices need to invest in the necessary technology and ensure proper infrastructure to support these services effectively.

Staffing and training: Providing CCM services may require additional staffing, particularly care coordinators or nurses who can effectively manage patient communication, monitor data, and coordinate care. Staff members also need appropriate training to deliver CCM services effectively and efficiently.

Reimbursement complexities: While CCM services are reimbursable, navigating the complex billing and documentation requirements can be challenging. Medical practices must ensure proper coding, documentation, and compliance to receive reimbursement, which may require additional administrative efforts and expertise.

Patient eligibility and enrollment challenges: Not all patients may meet the eligibility criteria for CCM services, and enrolling eligible patients may require additional effort. Some patients may be unaware of CCM services or may be hesitant to participate, requiring education and effective communication to encourage enrollment.

It's important for medical practices to carefully evaluate these pros and cons in the context of their specific circumstances and resources before deciding to implement Chronic Care Management.

CCM Marketing Request

We will review your information and email you a request for more information if we think we can help you increase your CCM (Direct to Consumer) Marketing efforts.

*Please allow 48 hours

Thanks for submitting!

bottom of page